Docs

How can we help?

Find answers to your Plan to Eat questions including getting started, features, and common issues.

Troubleshooting an Issue (Website)

FAQ's and Troubleshooting

Troubleshooting an Issue (Website)

If you are experiencing an issue on your website account, try these steps.

Updated 23 hours ago

Before you contact our Support Team, confirm you’ve gone through the following troubleshooting steps, one at a time:

  1. Refresh the webpage or restart your browser. 

  2. Clear cache and cookies in your browser for plantoeat.com. (Follow this link for instructions.)

  3. Restart your computer or device.

If the problem persists after trying these steps, please send us the following at [email protected]:

  • Screenshots or screen recordings of the problem.

  • Any error messages you're receiving.

  • What browser you are using, including the version number.

  • What type of computer and operating system you are using, including the version number.

 

 

Previous

Troubleshooting an In-App Issue (App)

Next