Before the issue is assumed to be a bug, try the following troubleshooting steps:
- Reset your app: tap the upper left icon and then go to "My Account". Then tap the Reset App... button at the bottom of the account page.
- Restart your device.
None of these steps will remove any recipe or account info, unless you are offline and not syncing your current changes.
If the problem persists after trying these steps, please send us the following at email@example.com:
- Screenshots or screen recordings of the problem.
- Any error messages you're receiving.
- What version of the Plan to Eat app you are using.
- What type of device and operating system you are using.