How can we help?
Find answers to your Plan to Eat questions including getting started, features, and common issues.
FAQ's and Troubleshooting
Troubleshooting an Issue (Website)
If you are experiencing an issue on your website account, try these steps.
Last updated on 05 Nov, 2025
Before you contact our Support Team, confirm you’ve gone through the following troubleshooting steps, one at a time:
Refresh the webpage or restart your browser.
Clear cache and cookies in your browser for plantoeat.com. (Follow this link for instructions.)
Restart your computer or device.
If the problem persists after trying these steps, please send us the following at help@plantoeat.com:
Screenshots or screen recordings of the problem.
Any error messages you're receiving.
What browser you are using, including the version number.
What type of computer and operating system you are using, including the version number.